Terms of Service

1. Program Name & Description

Program Name: RPFILMS Customer Communications

RPFILMS operates a customer communications program for the purpose of delivering service-related messages to customers who have opted in. This includes:

• Quote follow-ups and pricing information
• Appointment confirmations and scheduling updates
• Service reminders and installation coordination
• Responses to customer inquiries submitted via our website or direct contact

This program is operated by RPFILMS, a professional window film and tinting service provider serving Miami-Dade, Broward, and Palm Beach County.

2. SMS Opt-In

You may opt in to receive SMS messages from RPFILMS by:

• Submitting a quote request form on our website and consenting to SMS contact
• Texting us directly and initiating a conversation
• Providing your phone number and explicit verbal or written consent

Consent to receive SMS messages is not required as a condition of purchasing any service from RPFILMS.

3. Message Frequency

Message frequency varies based on your individual service requests and interactions with RPFILMS. You will typically receive messages only in direct response to an inquiry or to coordinate an active service. We do not send recurring promotional blasts. You may receive up to a few messages per active service request.

4. Message & Data Rates

Message and data rates may apply. Standard SMS and data rates may be charged by your mobile carrier based on your plan. RPFILMS does not charge for SMS messages sent through this program. Contact your carrier for details about your plan's messaging rates.

5. Opt-Out Instructions

You may opt out of RPFILMS SMS communications at any time using the following methods:

• Reply STOP to any text message received from RPFILMS to immediately unsubscribe. You will receive a one-time confirmation message and no further SMS will be sent.
• Contact us directly at QUOTES@RPFILMS.US to request removal from our messaging list.

After opting out, you may opt back in at any time by texting START or by re-submitting a quote request with SMS consent.

6. Support & Help

For help with our SMS program or any other inquiry:

• Reply HELP to any text message from RPFILMS to receive support contact information.
• Email us at QUOTES@RPFILMS.US
• Call us at (786) 352-1800

7. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your data with third parties for marketing purposes.

8. Limitation of Liability

RPFILMS is not liable for any delays or failures in the delivery of SMS messages caused by your mobile carrier or network conditions. We are not responsible for charges incurred from your carrier related to SMS messages.

9. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our practices or applicable regulations. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services after updates constitutes acceptance of the revised terms.

10. Contact Information

For questions about these Terms of Service:

RPFILMS
3436 West 84th Street, Unit 109
Hialeah, FL 33018
Email: QUOTES@RPFILMS.US
Phone: (786) 352-1800
Website: rpfilms.us